Privacy and Terms of Use

Privacy and Terms of Use

As Mountain Labs Technology Inc., we know the value of your trust in us; therefore, we take the utmost care and use the highest security standards to protect your personal information from unauthorized access. The personal information you provide during an order or within the scope of other services we offer is protected by technical security systems and additional authorization processes. This applies both during the transfer of your information and during the recording of your information on our servers.

You can access detailed information about the processing of your personal data at https://www.magaza.mountainlabs.io.

Various forms that collect information from you (such as membership forms and purchase forms) on magaza.mountainlabs.io transmit your contact information (such as your name, surname, e-mail address, mobile phone number, gender and date of birth) and demographic information to our system. Our purchase forms also require the provision of financial information (such as credit card numbers). Your personal information is used to receive your orders, deliver our products, make your payments, contact you for marketing purposes about your orders and products, update your information, manage and maintain your membership, and suggest products that may be of interest to you.

We use demographic information to determine the preferences of our site users and to run various intelligent algorithms that will enable us to provide you with better service based on this information. This information is not examined by humans, with the exception of exceptions.

When you shop at magaza.mountainlabs.io, you agree to the transfer of your financial information to the necessary third parties (banks, credit card companies, payment service providers, etc.) without an intermediary to process your transaction and prevent fraud. The information to be shared includes all necessary financial information, including but not limited to credit card number, expiration date, and CVV. However, credit card transactions and approvals

When you become a member of the “magaza.mountainlabs.io” site, your explicit consent is requested to send you marketing, advertising, information, discounts, promotions and similar commercial electronic messages and to share this information with the 3rd parties sending the message and our business partners. If you respond positively to this approval request, commercial electronic messages are sent to you as e-mail and/or short message (SMS) according to your approval. You can contact us at any time to request to be removed from our information list in order not to receive these e-mails or short messages or you can click on the link at the bottom of the e-mails or short messages we send.

Your information regarding your purchases from our site and your personal information registered on our site are recorded, used, processed and shared with our business partners indefinitely for sales, marketing, advertising, discounts, promotions, information, communication and other commercial purposes, as requested by you, within the scope of the Personal Data Protection Law and relevant legislation, in accordance with the explicit consent you have given with the User Agreement.

You have the right to request that your personal data is processed or not, what your processed personal data is, if processed, information about it, the purpose of processing and whether it is used in accordance with its purpose, that third parties to whom data is transferred domestically or abroad are notified to you, that your personal data is corrected in case of incomplete or incorrectly processed personal data, that your personal data is changed, updated in case of any change in your personal data, that your personal data is deleted or destroyed within the framework of the conditions stipulated in the relevant legislation, that the correction/deletion/destruction processes be notified to third parties to whom the data is transferred, to object to the emergence of a result against you by exclusively analyzing the processed data through automatic systems, and to request compensation for the damages in case you suffer damages due to the unlawful processing of your data. Other rights you have pursuant to Article 11 of the Law on the Protection of Personal Data No. 6698 are reserved. You can always contact us on these matters by using our address and telephone information and/or contact forms on the site. You can access your account from the “My Account” section on the site and make any necessary changes, updates, and deletions.

Pursuant to Law No. 6563 on the Regulation of Electronic Commerce; records regarding the withdrawal of consent will be kept for one (1) year from this date; and the content of the commercial electronic message and any other records regarding the posting will be kept for three (3) years to be submitted to the relevant ministry when necessary. After this period, your personal data will be deleted, destroyed or anonymized by our company or upon your request.

Your personal data regarding your visit to our website or membership and traffic information such as navigation information may be shared with public institutions and organizations legally authorized to request this information for the purpose of your security and for Mountain Labs Teknoloji A.Ş. to fulfill its obligations under the law (such as combating crime and threats to state and public security, but not limited to, in cases where Mountain Labs Teknoloji A.Ş. has a legal or administrative obligation to notify or provide information).

magaza.mountainlabs.io takes the necessary precautions to protect against unauthorized access to personal data or loss, misuse, disclosure, alteration or destruction of this information. When storing your personal data, generally accepted security technology standards such as firewalls and Secure Socket Layer (SSL) encryption are used. In addition, when sending your personal data via the website/mobile application/mobile site, this data is transferred using SSL.

Mountain Labs Technology Inc. undertakes to keep your personal data confidential, to take all necessary technical and administrative measures to ensure confidentiality and security, and to show due diligence. Although Mountain Labs Technology Inc. has taken the necessary information security measures, if personal data is damaged or passed on to third parties as a result of attacks on the website and system, this situation will be immediately reported to you and the Personal Data Protection Board and the necessary measures will be taken.

Mountain Labs Technology Inc. may make changes to this Privacy Policy at any time. These changes will become effective immediately upon the posting of the new amended Privacy Policy on the “www.magaza.mountainlabs.io” website. Necessary information will be provided to our valued members so that you are informed about the changes in this Privacy Policy. Users can always update their Membership/Personal information and communication preferences by logging into the system. You can submit your requests regarding this matter by sending an e-mail to the e-mail address “info@mountainlabs.io”. Your request will be evaluated within 30 (thirty) days and you will be informed in writing about the result of your request. In addition, users can submit any requests regarding the “Privacy Policy” by sending an e-mail to the e-mail address “info@mountainlabs.io”.

KVKK INFORMATION TEXT
In accordance with the Personal Data Protection Law No. 6698 (“KVKK”), as Mountain Labs Teknoloji A.Ş., as the Data Controller, your personal information may be processed within the framework explained below.

Purposes and legal reasons for processing personal data; Your Personal Data is processed in a limited, measured and necessary manner for specific, clear and legitimate purposes in accordance with the law and good faith. Within the framework of the Tax Procedure Law, in order to issue an invoice for the goods and services you receive, to inform you about advertising and promotion campaigns via electronic messages within the framework of the Law on the Regulation of Electronic Commerce, and to offer you higher quality products and services, your shopping details are processed within the legal boundaries for the necessary legislation and the reasons required by the company's operation.

Transfer of Personal Data:

Your Personal Data may be transferred to administrative and official authorities to which it is legally required to be transferred, to our group companies, to our business partners residing in Turkey or abroad from whom we receive services and cooperate to carry out our activities, and to domestic and international third parties from whom we receive services.

Method of Collection of Your Personal Data:

Your personal data is obtained from you and stored in accordance with the relevant legislation in order to keep accounting records, create a shopping history and provide services in accordance with your requests due to your being a store customer.

Your rights pursuant to Article 11 of the KVKK; By applying to us, you can;

You have the right to learn whether it has been processed,

If it has been processed, to request information,

To learn the purpose of processing and whether it is used in accordance with its purpose,

To know the third parties to whom it was transferred domestically/abroad,

To request correction if it is processed incompletely/incorrectly,

To request deletion/destruction within the framework of the conditions stipulated in Article 7 of the KVKK,

To request notification of the transactions made in accordance with clauses (d) and (e) listed above to the third parties to whom it was transferred,

To object to the emergence of a result against you due to analysis exclusively by automated systems,

To request compensation for the damages in case you suffer damages due to processing in violation of the law.

In order to exercise your rights;

Complaints made by Data Owners whose Personal Data are processed by Mountain Labs Teknoloji A.Ş. will be answered and finalized by Mountain Labs Teknoloji A.Ş. as soon as possible and within 30 days at the latest.

Data Owners can submit their requests and complaints to info@mountainlabs.io via registered e-mail addresses, provided that an identity check is carried out by the Mountain Labs Teknoloji A.Ş. KVK Committee, or via applications made in person, provided that a notarized power of attorney is presented, applications made through a notary, and secure electronic signatures are used.